When you place an order online or over the phone a pre-authorization of funds is created from the checking account related to your debit card. This pre-authorization is 'holding' funds until your order has shipped and the funds are actually transfered from your bank to Renton Western Wear to pay for your order.
Unfortunately there are times where more than one pre-authorization may appear on your account. Each bank has unique policies as to how long a 'pre-auth' will continue to show on your account before being released. This hold may affect the availability of funds from your Account to pay for transactions.
This ultimately can result in your checking/savings statement appearing as if you have been charged multiple times by Renton Western Wear, in fact you have not but the bank's process' for releasing the 'pre-auth' and the timing of the shipment may have not been in sync and thus multiple lines appear on your statement.
Debit card policies in regards to pre-authorizations vary by each bank. Renton Western Wear, Inc suggests you contact your bank to understand the policies they have in place prior to using your debit card for phone or online orders
back to top 
